In accordance with the EU General Data Protection Regulation (GDPR) and Portuguese Data Protection Law (Law no. 58/2019), Sete Concept is committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how we handle it.

1. Data Controller and Contact Information

Sete Concept (Rua Rodrigues Sampaio 50A, 1150-280 Lisboa, Portugal ) is the data controller of your personal information. For any privacy inquiries or to exercise your data protection rights, you may contact us at geral@seteconceptlx.com or by phone at +351 912 993 117. You can also write to us at the above address. If you have complaints about our handling of your data, you have the right to contact the Portuguese Data Protection Authority (CNPD) – e.g. email geral@cnpd.pt, tel. +351 21 392 84 00.

2. Personal Data We Collect

When you use our website or contact us, we may collect personal data that you provide, including:

• Contact form data: Your first and last name, email address, and any message or information you submit through our online contact form.

• Browser and usage data: We collect non-identifying information about your visit via cookies (see Cookie Policy above). For example, Google Analytics cookies record your pages visited and session durations. No personal identifiers (like names or emails) are collected through these cookies.

All data we collect is limited to what is necessary for the purposes below. We do not intentionally collect sensitive personal data.

3. How We Use Your Data (Purpose of Processing)

We use your personal data for the following purposes:

• Responding to inquiries: To contact you back regarding the message or request you submitted (e.g. answering questions, scheduling appointments, or providing information you requested).

• Service provision: To fulfill any services you have requested (for example, follow up on an online booking or appointment inquiry).

• Analytics and site improvement: To analyze website usage and improve our offerings. We use Google Analytics for these purposes, in a way that does not identify you personally.

Each purpose above has a clear lawful basis: we rely on your explicit consent when you submit information (via the contact form) for us to use your data to respond to you.

4. Lawful Basis for Processing

Your personal data is processed on the lawful basis of your consent. By voluntarily submitting your data through our contact form or otherwise communicating with us, you consent to Sete Concept processing the data for the purposes stated above. You may withdraw your consent at any time (see “Your Rights” below) .

If applicable (for example, during ongoing service provision), we may also rely on legitimate interests (such as ensuring quality of service) or performance of a contract as additional lawful bases. We will always handle your data in accordance with GDPR requirements.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law. For example, if you submit an inquiry but do not proceed with any service, we may keep your contact details for a reasonable period (e.g. a few years) in case you return. Analytics data from cookies is kept only in aggregate form. Once personal data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing and Security

Sete Concept does not sell or rent your personal data to third parties. We may share data internally among our staff strictly for the purposes above, but we do not disclose personal data to external organizations. (We do share anonymized usage data with Google for analytics, but Google is a processor acting on our behalf, and does not receive personal identifiers .) We implement appropriate technical and organizational measures to protect your data (e.g. secure servers, access controls). However, no system is completely impenetrable; in the unlikely event of a data breach affecting your information, we will follow legal requirements to notify authorities and you if required.

7. Your Rights under GDPR

You have the following data protection rights with respect to your personal data:

• Right of access: You can request a copy of the personal data we hold about you.

• Right of rectification: You can ask us to correct any inaccurate or incomplete data.

• Right to erasure (“right to be forgotten”): You can request that we delete your personal data under certain conditions.

• Right to restrict processing: You can ask us to limit how we use your data in certain situations.

• Right to object: You can object to our processing of your personal data (for example, if you no longer want us to contact you).

• Right to data portability: You can request to receive the personal data you provided to us in a structured, commonly used format, or ask us to transfer it to another organization.

We do not automatically make decisions about you or profile you using your data, so automated decision-making rights do not apply.

You can exercise any of these rights by contacting us as described below. We will respond within one month of your request in accordance with GDPR requirements. You may also withdraw your consent at any time (where processing is based on consent).

If you believe we have not respected your privacy rights, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD).

8. Changes to This Policy

Sete Concept may update this Privacy Policy from time to time (for example, to reflect changes in the law or in our practices). The “Last Updated” date at the top will indicate the latest revision. We encourage you to review this page periodically. Continued use of our website after any changes means you accept the updated policy.

9. How to Contact Us

For any questions about this Privacy Policy, data we hold about you, or to exercise your GDPR rights, please contact Sete Concept by email at geral@seteconcept.com or by mail at the address above.

If you wish to lodge a complaint with the supervisory authority, you may contact the CNPD (Comissão Nacional de Proteção de Dados) at Av. D. Carlos I, 134, 1200-651 Lisboa or email geral@cnpd.pt.

Last updated: 8/07/2025

Sources: This policy is based on GDPR requirements and Portuguese data protection law, and follows guidance from EU privacy authorities. These sources ensure transparency about data collection, usage, and rights.